Terms of agreement

The following terms and conditions shall be applied for Weekly programs offered and delivered during all seasons by Mettänväki and any other area of where the services are delivered.

Services and Prices:

The prices and the services offered and to be delivered by Mettänväki under these Terms & Conditions for Weekly programs are set out in the program descriptions for each weekly program service. The given prices include VAT according to the Taxation Laws and Regulations of Finland. Mettänväki reserves the right to change the prices in case of any unforeseen increases in costs (including but not limited to taxes, fuel prices etc.) beyond the control of Mettänväki.

Reservation:

Reservation received by Mettänväki is considered as confirmed upon reservation confirmation send by Mettänväki to the customer.

Cancellation terms: Total cancellation:

More than 7 days prior to the arrival cancellation fee 20,00 eur
7-1 days prior to the arrival or no show 30-50% of the total amount.

For cancellations, please contact mettanvaki@levi.fi and refer to your booking number. Or call +358 (0)45 174 2748 or +358 (0)45 214 7615

Changes:

All changes or alterations to be made to the reservation shall be made in writing within office hours in Finland. The requested changes are subject to the written approval of Mettänväki.

Child Policy:

For children of age 4-14 years Mettänväki will apply special child rates. Children (6-16-year-olds) receive a 50% discount.

Service language

Language used for guiding and during all services is English if not otherwise stated or agreed.

Liability

Mettänväki shall exercise pro-activity, contingency, due diligence and appropriate health and safety measures in accordance with the laws and regulations of Finland and Finnish standards of recommended practices of program services at all times when delivering offered services under these terms and conditions.

Liability Insurance

Mettänväki has a General Third Party Liability Insurance for bodily injury and property damage according to the terms and conditions of Pohjola Insurance Company Ltd.

Other Injuries

Mettänväki may only be held liable for personal injuries or material damage arising from accidents that have happened during the delivery of the offered services and which are caused by negligence of the Mettänväki or its employees or sub-contractors or by the provision of faulty equipment. Mettänväki is not liable for any accidental damage or injury which has to be indemnified under the travel insurance of a customer. Personal travel insurance is always highly recommended. Program services e.g. snowmobile and husky safaris can be physically demanding and the participants may be exposed to different kinds of physical strain. In case the Consumer is having any illnesses or disabilities (for instance heart disease, asthma, diabetes, epilepsy, back or hip problems) that could affect his/her ability to take part in the Services, or if she is pregnant, she/he should prior to participating any Services consult medical experts about her/his ability to participate in the Service in question. Should the Consumer have an illnesses or disability of this nature, he/she acknowledges that he/she participates in the Service at his/her own risk.

Force Majeure

Neither Party shall be held liable for any default, damage or loss due to a condition force majeure or to unreasonable impairment of the Party’s operations due to a similar cause (including but not limited to war, strike, weather, lack of snow, or other natural condition etc.). If encountered a force majeure condition, the Party shall immediately notify the other Party in writing thereof, and shall keep the other Party fully informed of the continuance of the force majeure condition and of any relevant change of circumstances whilst such force majeure continues. When encountered a force majeure conditions Parties shall also take all reasonable steps available to it to minimize the effects of the force majeure on the performance of their obligations under this contractual relationship.

Applicable Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the Finnish Law. The Finnish Courts shall have the exclusive jurisdiction to settle any dispute, controversy or claim related to such a demand. The District Court of Lapland (in Finnish: Lapin Käräjäoikeus), placed in Rovaniemi, shall be the court of first instance.

Severability

If any part, term or provision of these terms and conditions is partly or wholly held invalid, illegal or unenforceable, the validity or enforceability of other provisions, extent part and remainder of these terms and conditions shall remain in full force and effect.

In Finland 2017